Feb. 8, 2009

Not-so-super Sunday: PlayOn website down

Two steps forward, one step back. This weekend, we got slammed with two major problems:

  • Videos from Hulu are unable to play unless you (temporarily) change your video performance setting to "Low". We'll have a workaround for this soon (days, not weeks, don't worry).
  • Our website went into complete meltdown mode.

Always fun to try to fix these things over the weekend, but we're doing our best. We set up a temporary homepage with limited info about PlayOn, and links to the download and purchase. The PlayOn software itself should still be working just fine, since it runs independently of our web servers.

We hope to restore website service as quickly as possible. We know that without the forum and FAQ it's a bit frustrating to get help. Remember that you can always send a support request through PlayOn Settings (this should be working still), or otherwise mail us directly.

Most likely, we will extend the price change until next weekend, since the site has been out of operation for more than 24 hours now, and it crashed just before we scheduled to increase the license fee. Stay tuned for more info.

ShareThis

Try PlayOn For Free!

Get PlayOnFree Trial

Top FAQs

What is PlayOn?
PlayOn is software that you install on your Windows PC. It allows you to use your Wii, Xbox 360, PlayStation 3, iPhone, Android phone or another supported device to access movies and shows from content providers like Hulu, Netflix, Comedy Central, CBS, YouTube, MLB.tv, your personal media, and many more. PlayOn is both browser and media server software, built into one. It browses content from various online providers, and displays that content directly on your TV, iPhone or Android phone.
How does it work?
PlayOn runs in the background on your PC over your home network. It uses standards called UPnP and DLNA to communicate with networked gaming consoles,TVs, and mobile phones working both as an internet browser to access online media and as a UPnP media server to serve videos to UPnP compliant devices. Learn more
How much does PlayOn cost?
You can pay for PlayOn Premium in one of three ways: a monthly subscription, a yearly subscription, or for a one-time fee. Subscriptions will automatically renew through your credit card or PayPal account. You can also cancel at any time. There are no recurring costs associated with the one-time fee. As a PlayOn Premium license holder, you have access to the latest PlayOn Premium product line software features and content.